Fio Connect Terms & Conditions
This website is provided “as is” without any representations or warranties, express or implied. Fio Connect makes no representations or warranties in relation to this website or the information and materials provided on this website.
Without prejudice to the generality of the foregoing paragraph, Fio Connect does not warrant that:
- This website will be constantly available, or available at all; or
- The information on this website is complete, true, accurate or non-misleading.
You agree that you will not bring any claim personally against Fio Connect’s officers or employees in respect of any losses you suffer in connection with the website.
1. Our commitment to you
2. Frequently asked questions
Fio Connect collects and uses Web Site User's Personal Information for purposes generally identified on the Fio website at the time of collection. These purposes may include to send you information, updates you've requested, or answer your questions.
When Fio Connect chooses to use Personal Information for a purpose not previously identified, Fio Connect will identify the new use. Unless such new use is required or permitted by law, in accordance with PIPEDA, the consent of the Customer, Employee or Web Site User is required before the Personal Information can be used for that new purpose.
During a Web Site User’s interaction with Fio Connect's website, Fio Connect may use a browser feature called a "cookie" to collect information anonymously and track user patterns on Fio Connect's website. A cookie is a small text file containing a unique identification number that identifies a Web Site User’s browser – but not the Web Site User personally – to Fio Connect's computers each time a Web Site User visits the Fio Connect website using cookies. Cookies tell Fio Connect which pages of its website are visited and how many people visited each web page. This helps Fio Connect to enhance the on-line experience of visitors to the Fio Connect website. Cookies also serve to identify your computer so that your preferences can be saved for future visits, and Fio Connect may work with third parties that use these cookies to help us with such traffic management, research and analytics.
How does Fio Connect obtain your consent?
Consent may be withdrawn by Customers, Employees and Web Site Users at any time, subject to legal or contractual restrictions and upon providing Fio Connect reasonable notice. If you wish to withdraw your consent to certain collection, retention, use or disclosure of Personal Information, please contact Fio Connect at firstname.lastname@example.org. Please note that if you refuse or withdraw your consent, we may not be able to provide you with a particular product or service. We will explain the impact on you at the time, to help you with your decision.
When and how does Fio Connect disclose Personal Information?
Internally, only Fio Connect Employees with a business need to know, or whose duties reasonably so require, are granted access to Personal Information of Fio Connect's Customers, Web Site Users and Employees.
Fio Connect may disclose Customer's Personal Information to:
a) third parties who are acting on Fio Connect's behalf as our agents, suppliers or service providers who are subject to confidentiality requirements;
b) a company who will be involved in supplying the Customer with communications or communications directory-related products and/or services;
c) a credit reporting agency; and
d) a third party, where the Customer has given Fio Connect consent to such disclosure or if disclosure is permitted or required by law, in accordance with PIPEDA.
Fio Connect may disclose Web Site User’s Personal Information to:
- A third party or parties, where the Web Site User has given Fio Connect consent to such disclosure or if disclosure is permitted or required by law, in accordance with PIPEDA.
How does Fio Connect safeguard your Personal Information?
The nature of the safeguards varies depending on the sensitivity of the Personal Information, the scope of the Personal Information, and the method of storage of that information. More sensitive types of Personal Information will be safeguarded by a higher level of protection.
How do I access Fio Connect's policies and procedures?
Fio Connect makes available to Customers, Employees and Web Site Users specific information about its policies and procedures relating to the management of Personal Information, on our corporate and community website.
4. Your role in protecting your Personal Information